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Noticeboard

To assist NHS 24 and the Out of Hours Service the surgery will be open on Saturday 18th January 2020 between 8.30am and 12.30pm for URGENT CARE ONLY.



Following the retiral of Marjorie, our full time Practice Nurse we are unable to operate our usual recalls.  You can arrange an appointment if you feel you need reviewed, otherwise we will commence recalling patients from April 2020. 

Welcome to John Street Surgery website

We are operating a triage system to make best use of the available appointments we have.  As part of this the reception staff will now be asking patients "Why they need to be seen".  This is to ensure you receive the most appropriate medical care, from the most appropriate health professional at the most appropriate time.

The reception staff are not being nosey when they ask this.  If you contact NHS 24 you will speak with a receptionist, if you attend A&E you will speak with a receptionist. 

Our reception staff are no different from other reception staff, and like all members of NHS  they are bound by confidentiality rules. 

Please be mindful of this information when you contact the surgery and please do not take your frustration out on our reception staff as they are trying their best to help you under difficult circumstances.

Please also use LENS (Lanarkshire Eye Network Scheme) at your local optician for any eye related problems, and also use the Minor Ailments Scheme at your local pharmacy when appropriate. Also use your dentist for any dental related problems. 

 

 

(Site updated 27/01/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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