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From Monday 8th April 2019 we will have an Advanced Nurse Practitioner working with us.  These nurses are experienced in dealing with coughs, colds, sore throat, musculoskeletal problems and many more conditions.  When you are looking for an appointment the reception staff will ask for some details and this will allow us to make sure you are seen by the correct person.  This is a necessary part of triaging appointments so please co-operate with the staff.

Zero Tolerance

The Practice operates a Zero Tolerance Policy and will immediately remove any patient / visitor to the practice who is aggressive towards any member of the Practice Team or other person on our premises.

We consider aggressive behaviour to be any personal, abusive and or aggressive comments, swearing, physical contact, inappropriate comments, damage to property.  We will, where appropriate, involve the Police.

Patients will be reported to Practitioner Services of the reason for removal.

Patients can contact Practitioner Services, Meridian Court, 5 Cadogan Street Glasgow G2 6QE, or by telephone on 0141 300 1300 if they are unable to find an alternate practice in the area to register and they will allocate a new GP to them.

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